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Program 7-1-1 NY Relay Service:

7-1-1 NY Relay Service

  • Description:

    New York Relay Service is a statewide service that connects standard (voice) telephone users with deaf, hard-of-hearing, deaf-blind, speech-disabled, or late-deafened people who use text telephones (TTYs) or voice carry-over (VCO) phones.

    This service allows TTY or VCO users to communicate with standard telephone users through specially trained Relay Operators. Calls can be made to anywhere in the world, 24 hours a day, 365 days a year with no restrictions on the number, length, or type of calls.

    All calls are strictly confidential and no records of any conversations are maintained. Anyone wishing to use New York Relay simply dials the relay number to connect with a relay operator. The Relay Operator will dial the requested number and relay the conversation between the two callers.

    Everyone Can Use 7-1-1!

    Follow these simple steps:

    Dial 7-1-1 ( or 1-800-662-1220) or Spanish (877-662-4886)

    A specially trained New York Relay Operator will answer and identify themselves by their Operator number.

    Give the Operator the phone number of the person you are calling.

    The operator will connect you with the person you are calling and will assist you with communication.

    It really is that easy! NOTE: If the phone from which you are calling does not accept 7-1-1, just call 1-800-662-1220 for the same great results.

    Remember, calls can be made to anywhere in the world, 24 hours a day, 365 days a year. All calls are strictly confidential and no records of any conversation are maintained. Long distance calls are billed at a discounted rate.

    Provider:NY Relay Service (7-1-1)
    Provider Address:N/A, Mount Morris, NY, 14510
    Areas Served:Albany, Allegany, Bronx, Broome, Cattaraugus, Cayuga, Chautauqua, Chemung, Chenango, Clinton, Columbia, Cortland, Delaware, Dutchess, Erie, Essex, Franklin, Fulton, Genesee, Greene, Hamilton, Herkimer, Jefferson, Kings, Lewis, Livingston, Madison, Monroe, Montgomery, Nassau, New York, Niagara, Oneida, Onondaga, Ontario, Orange, Orleans, Oswego, Otsego, Putnam, Queens, Rensselaer, Richmond, Rockland, Saratoga, Schenectady, Schoharie, Schuyler, Seneca, Seneca Nation of Indians, St. Lawrence, St. Regis Mohawk Reservation, Steuben, Suffolk, Sullivan, Tioga, Tompkins, Ulster, Warren, Washington, Wayne, Westchester, Wyoming, Yates
    Transport Available:No
    Telephone:

    (800)-421-1220
    Toll Free:Yes

    (711)--
    Toll Free:No

    42.72
    -77.87
    Last Update:6/23/2023 8:02 AM
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