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NY Connects is your trusted place to go for free, unbiased information about long term services and supports in New York State for people of all ages or with any type of disability.
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Keyword Search

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The Keyword Search helps you find long term services and supports in your area.

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Self-Guided Search

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The Guided Search helps you find long term services and supports in your area. A set of questions will help you identify services and supports that may meet your needs.
See the FAQs to learn how to save and organize your search results.

    • Everyday Activities
      • Is there a need for help with any of the following:
    • Health Needs
      • Is there a need for help with any of the following:
    • Caregiving
      • Is there a need for help with any of the following:
    • Social Life
      • Is there a need for help with any of the following:
    • Paying for Needs & Services
      • Is there a need for help with any of the following:
    • Children & Youth
      • Is there a need for help with any of the following:
    • Additional Services
      • Is there a need for help with any of the following:
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Category Search

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The Category Search is arranged by topic. Click on a category in the menu below to learn more about it. Use the location bar above to find providers of these services in your area.
See the FAQs to learn how to save and organize your results.

  1. Home
  2. Frequently Asked Questions (FAQ)
  3. How do I request a service for myself?

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FAQ: How do I request a service for myself?

To request a service:
  1. Log on to the Resource Directory.
  2. Perform a search. The Resources page is displayed showing the search results.
  3. Select the check boxes of the resources you would like more information about. You can select the Select All check box to select all of the displayed resources.
  4. Click the Request Information button. The Resource Directory sends your request to the appropriate county's office and saves the resource to the My Pending Requests folder in your Information Requests. If the state receives your request successfully, the request moves to the My Sent Requests folder. If an error occurs, the service request moves to the My Failed Requests folder. Within the My Failed Requests folder, you can view the failure reason returned.   
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