BC Country is our public transportation service for rural Broome County residents. To use BC Country, you must first register and then reserve your ride. BC Country will pick you up in the morning, bring you to your destination in urban core of Broome County, and provide a return trip in the afternoon or early evening.

Transportation to medical appointments and personal needs. Wheelchair accessible.

The CRIS-CAT (Cazenovia Area Transportation) program offers free transportation to Cazenovia, Nelson, and Fenner residents. Transportation is provided by a number of dedicated volunteers from the community.

Transportation to medical appointments in surrounding areas may be arranged according to driver availability.

Rides are provided for local medical and dental appointments, grocery shopping, banking, hair appointments and library visits. Requests for rides to social visits or other types of errands are also dependent on driver availability.

CRIS-CAT is designed to serve local rides. The program is primarily for trips within the three townships. We will travel to Cazenovia, Nelson, Fenner, Chittenango, Fayetteville, Manlius, Hamilton, New Woodstock, Erieville and Syracuse. No rides to Liverpool or North Syracuse.

Medical Transportation: This program provides rides to medical appointments within a 45 minute radius of Pawling, provided by volunteer drivers. Residents who wish to enroll must complete an intake form, COVID release form and review a list of program guidelines. Once the intake forms are submitted, rides may be scheduled by calling the PRC office, 5-10 business days in advance at 845-855-3459.

Food Transportation: PRC will provide a door-to-door ride for Pawling residents to shop at Hannaford. Call the PRC office to schedule a ride. Village residents who utilize the food pantry can call the PRC to get a ride to and from the pantry. Call 845-855-3459.

Homebound Delivery: Any registered household in Pawling that utilizes the Food Pantry may phone in a specific order and have it delivered to their door. Call 845-855-3459.

Provides ambulette transportation for adults, children and seniors. The seating capacity and floor plan of our vans is flexible and can accommodate up to 4 motorized or standard wheelchairs, reclining wheelchairs, stretcher and additional passengers with luggage including up-to 11 adults. For your convenience we provide all types of specialized and large size wheelchairs, stretchers, stair chairs and recliners. Oxygen tanks are also available (self or caregiver administered).

Support groups for senior citizens, hot lunch, outreach, case assistance/case management, transportation, activities. Youth recreation/education programs, grocery shopping & transportation for seniors.
Processes referrals for food pantries in the North Buffalo area.

White Medical Transportation is for people living with HIV/AIDS who need help with transportation to get to medical and other services that help them maintain their health.

White Medical Transportation can be used for these qualifying appointments:

Medical (including dental, pharmacy)

Mental health (licensed provider)

Substance abuse treatment by a licensed provider (not AA/NA)

Treatment adherence services

Legal (not probation/parole)

Case/care management

Nutrition Education Program (not group meals; stand alone food distribution or pantries)

Entitlements such as DSS/Social Services

Housing Retention Services (not apartment searches)

Transportation assistance may be in the form of taxi rides, bus passes, gas cards, and in limited circumstances – bus or train tickets. Eligibility criteria applies. To find out more or to apply for White Medical Transportation, check out our White Transportation Fact Sheet.

Many people with disabilities cannot drive or do not own a car. Without adequate transportation, people with disabilities become shut-ins, unable to attend school, work,

volunteering, or social functions.

Improving Transportation for People with Disabilities

Many consumers call SILO because they have difficulty with Suffolk County’s bus

services, and they are unable to reach anyone in authority

to make changes. SILO helps consumers to obtain needed services, such as bus stop announcements for the

visually impaired, removal of erroneous no-show records for para transit service, and

door to door service for para transit consumers requiring additional assistance.

For example, Marilyn Tucci, an independent living skills specialist at SILO, was

instrumental in advocating for an audible pedestrian signal at an intersection where one of SILO’s consumers was hit by a car. When the light changes, audible pedestrian signals provide auditory feedback. Later, SILO staff met with engineers to have the

volume made louder and the light made longer. These changes give pedestrians more

time to cross the street, improving the intersections accessibility to blind, visually impaired, mobility impaired, and many other pedestrians.

Complaint Form

If you wish to file a complaint about a transit issue or need someone advocating on your behalf to resolve a problem, please fill our form and we will call you to assess as to whether we can assist you. Fill this out this Transit Complaint Form and a transportation advocate will contact you.

Transportation Committee

SILO’s transportation committee advocates for better access to public transportation for people with disabilities. Contact SILO for more information or to get involved.

Go to our Transportation Committee Page for more information.

The Office for the Aging operates a coach-type bus with handicapped accessibility which serves most of Delaware County. Different fixed routes, operating three (3) days a week have been established to help riders meet their shopping, medical and social needs.

Provides rides to and from our older adult centers, as well as to events, shopping, and doctors’ appointments, for our older adult participants.